Applicable Products
- Citrix Virtual Apps and Desktops
Symptoms or Error
Client has Microphone redirection and Audio redirection enabled via citrix policies.
Microphone can be picked up in a RDP session.
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Solution
Note: Plugin version must be the same on the VDA and endpoint
Plugins are available in the following page:
https://support.zoom.us/hc/en-us/articles/360041602711
Additional resources:
https://support.zoom.us/hc/en-us/articles/360031096531-Getting-Started-with-VDI
Problem Cause
The Zoom Citrix Media Plugin at the endpoint accesses the peripherals required to interact with Zoom for VDI, and not Citrix Workspace app.
- ShareFile
Download Citrix Plug In
Objective
The new Citrix Files for Outlook add-in allows Outlook for Mac users to send and request large files directly from email! Using Citrix Files with Outlook has always been very popular with our users and we're excited to make it available for our Mac customers. Can't wait to get started? Use the instructions below.
Instructions
Adding Citrix Files for Outlook for Mac
Note:
Microsoft recommends going through the Outlook app to get to the store:
https://support.office.com/en-us/article/Get-an-Office-Add-in-for-Outlook-1ee261f9-49bf-4ba6-b3e2-2ba7bcab64c8
- In Outlook, click Home -> Store (or Add-ins) on the ribbon.
- On the Add-Ins for Outlook page, search for Citrix Files.
- When Citrix Files displays, slide the toggle from Off to On.